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Returns & Cancellations

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to (email@emailaddress.com) to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (your phone number) for return instructions.

A 15% (or whatever you want the percent to be) restocking fee will be applied to all canceled orders.
 

Wine Club Intro

Your membership guarantees you will receive hand-selected Naked wines quarterly. It also gives you discounts on wine and products you buy in our tasting room, on our website, and at wine shows.

GOOD NEWS SOUTH DAKOTA! WE CAN NOW HAVE IT SHIPPED TO OUR STATE!

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